Contact us
Write to us at hello@sheetsandstyle.com. A person reads every message, and we answer within 2 business days.
What to include
A few details let us find your order and fix the problem on the first reply:
- Your order number, from the Lemon Squeezy receipt, or the email you used at checkout
- The product name
- Whether you're using Excel (and which version), Google Sheets or one of the apps, plus your phone or computer
- A screenshot of the problem, if you can take one
Before you write
- Missing your download? Check spam first, then sign in at app.lemonsqueezy.com/my-orders with the email you used at checkout. The steps are on How it works.
- Something won't open or a formula looks wrong? Tell us. We'll try to fix the file before anything else.
- Refund questions are covered in our refund policy.